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Payment and Delivery Information

Payment and Delivery Terms

You can pay to any of our bank accounts by Bank Transfer or EFT (Electronic Funds Transfer)

With your credit cards , you can take advantage of our online single payment or online installments for any credit card on our site. In your online payments, the amount will be withdrawn from your credit card at the end of your order. In case of order cancellations due to possible order cancellation or stock problems, the refund will be made to your credit card within 3 business days.
Pay at the door
During delivery, you can pay the cargo personnel with Cash on Door or Credit Card at the Door with a single withdrawal.

Order price refund
In case of cancellation of your orders for possible reasons; Onlineperdecim returns the product price to your account and / or credit card within three working days. However, you must report your bank account information or credit card information accurately and completely to the financial authorities of our company. (onlineperdecim)

Delivery
We try to deliver you order to the cargo on the same day. For products that take time to procure, the cargo delivery time is 3 working days as specified in the product details.  You will be informed in case of a possible delay in delivery. For the smoothly delivery of your order product, please inform the address of your current location as the delivery address. Your requests will be processed to be prepared according to the delivery type you have determined at the end of the order. Products from our Istanbul-based company will be sent by the domestic courier company. After your orders are approved, they will be delivered to the freight company no later than 2 working days. You can consult our customer (onlineperdecim) representative and discuss different Payment and Delivery Terms.
In addition, cargo deliveries are only valid for Turkey.

Payment Tracking
If the system cannot perform the transaction due to any problem, our visitor is informed about this at the end of the payment page. In case of any error related to the order at the specified address, if the delivery has not been made, Seller (onlineperdecim) is connect with the buyer. The validity of the e-mail address specified by our customers is confirmed by automatic e-mail sent after the order is transferred. We have responsibility towards the bank where we use the credit card system as much as the customer regarding the delivery.